Power of Partnership: MetLife Transforms Its Dental Provider Digital Experience & Credentialing with SKYGEN

From the start, SKYGEN’s Dental Hub was built to connect the dots in dental care delivery—and now, MetLife sees the vision too. Through a strategic collaboration with SKYGEN, the health benefits leader will incorporate SKYGEN’s Dental Hub into its dental provider experience. 

What is Dental Hub?
SKYGEN’s Dental Hub is a digital marketplace that connects all dental stakeholders in a single place to modernize and streamline dental business interactions. It creates instant connection between payers and providers through online access to transactions ranging from credentialing to onboarding to instant claim processing.

• For payers, Dental Hub supports provider data management and strengthens provider relationships with digital connectivity, automation and personalization. 
• For providers, Dental Hub streamlines interactions across multiple payers, patients, and industry partners to save time and effort, enabling dental practices to concentrate their focus on patient care and satisfaction. 

Eliminating Common Pain Points in the Provider Experience
Adoption of Dental Hub transforms the digital experience payers offer to all dental providers in their networks. Key Dental Hub features that make day-to-day business fast and easy for in-network dental practices include:

• Automating the credentialing process – Dental Hub dramatically reduces time and effort required for completing credentialing through primary source verification, virtual credentialing committee approvals and smart provider communications.  Providers can complete credentialing in seconds and start seeing patients immediately. Recredentialing effort is reduced to simply keeping their information up to date on the platform.
• Streamlining provider directories – Dental Hub is a one-stop-shop for providers to control their provider directory information. By maintaining provider information in a single place that’s accessed by all payers on Dental Hub, providers save time and reduce the risk of inaccurate claim payments. 
• Instant connection with payers with a single login – All of a dental practice’s locations can be efficiently connected to all payers on Dental Hub, greatly streamlining dental transactions.

“We recognize the common pain points that providers experience when it comes to credentialing and varying processes across payers,” said Dr. Peter Fuentes, Chief Dental Officer, MetLife, in a recent news release. “Teaming up with SKYGEN enables MetLife to offer its network a transparent and digital hub that not only streamlines the process for providers but expands patient access to quality oral care.”  
  
Revolutionizing Provider Data Management
Dental Hub powers SKYGEN’s Provider Data Management solution to simplify and modernize this complex and challenging yet critical function for payers. With Dental Hub, providers keep their information up to date on the platform, and that data flows seamlessly to payer’s system of choice in real-time via APIs or SKYGEN’s Enterprise System. Access to accurate, current provider data across your network for dental program operations and compliance has never been easier. Learn more in our infographic.

Collective Growth, Shared Success
There are currently 50,000+ dental providers and 70,000+ dental professionals on Dental Hub. The reach continues to grow as payers like MetLife integrate Dental Hub in their dental provider digital experience.

Interested in exploring the benefits of Dental Hub’s digital provider experience for your network? Watch this short video or use this form to contact a Dental Hub expert.
 

About MetLife
MetLife, Inc. (NYSE: MET), through its subsidiaries and affiliates (“MetLife”), is one of the world’s leading financial services companies, providing insurance, annuities, employee benefits and asset management to help individual and institutional customers build a more confident future. Founded in 1868, MetLife has operations in more than 40 markets globally and holds leading positions in the United States, Asia, Latin America, Europe and the Middle East. For more information, visit https://www.metlife.com.

About SKYGEN
SKYGEN transforms dental and vision benefits management and administration with flexible technology and services that connect and change lives for the better. Through partnerships with payers, providers and government agencies, SKYGEN helps its customers navigate dental and vision benefits management and administration. With its portfolio of third-party administration (TPA), intelligent Software as a Service (SaaS) automation, marketplace connectivity, risk management solutions and above-and-beyond services like Enhanced Benefit Management (EBM), Provider Select Suite platforms, mobile apps and portals, SKYGEN serves nearly 50 million members across all 50 states, more than 40 government and commercial insurers and process 3 million claims monthly. For more information, please visit www.skygenusa.com.