Skip to main content

SKYGEN Blog

SKYGEN leaders share their insights, perspectives and new ideas on the issues and opportunities facing healthcare today

The Monsters Are Real: Inside SKYGEN’s Cybersecurity Defense

It is late. The office is quiet. The lights are low.
Somewhere in the digital darkness, something is looking for a way inside.
A vampire is hunting for sensitive data. A zombie botnet is creeping toward the network perimeter. A ghost has slipped into an inbox wearing the face of someone you trust. Somewhere far away, an AI-powered imposter is planning its next move.
The monsters have changed. And they are getting smarter.
Today’s healthcare organizations face sophisticated criminal organizations, nation-state actors, AI-enabled fraud, social engineering, supply chain vulnerabilities, and constantly evolving attack methods.
Fortunately, SKYGEN has someone watching the rooftops.

How Vision Claims Processing Works (and Why Intelligent Automation is Key)

Vision benefits are becoming increasingly important for health plans, employers, and members as demand for accessible, affordable eye care continues to grow. However, many organizations still rely on manual or fragmented systems to process vision insurance claims, creating operational inefficiencies, delays, and unnecessary administrative costs. Efficient vision claims processing is essential for maintaining strong provider relationships, improving the member experience, and ensuring accurate, timely reimbursement. As vision programs scale, the ability to process high claim volumes quickly and accurately becomes even more critical. That’s why intelligent automation is no longer optional: it’s foundational to modern vision benefits administration.

Dental Office Managers, This Month Is for You

Less busywork. Fewer headaches. More time for what matters. September is Office Management Appreciation Month (OMAM), a month dedicated to celebrating the dental office managers who somehow keep everything (and everyone) moving. You manage schedules. Support patients. Solve problems. Keep the team on track. Navigate payer requirements. Chase down information. And, on any given day, probably handle a dozen other things that weren't on your to-do list when you walked through the door.

Preventive Care: 3 Years of Pulse Report Insights, One Clear Opportunity for Payers

For the past three years, insights from the SKYGEN Pulse Reports have distilled a clear theme across the healthcare landscape: preventive dental and vision care is essential. Consumers appreciate its value, providers depend on it to drive better outcomes, and brokers champion it for their clients. Still, despite this widespread consensus, actual access and usage lag behind the ideal. For payers, this persistent gap isn't just a hurdle—it’s a powerful opportunity to step forward and make a difference.

Early Detection in Vision Care Catches the Eyes of Payers

It’s said that a person’s eyes are the windows to the soul—and it’s also becoming clear that eyes offer an important look into whole-body health. Vision care providers can be the first to detect early signs of serious systemic diseases. In fact, there’s an emerging field of oculomics developing around use of eye scans to identify and detect heart disease, kidney disease, diabetes, risk of stroke, sickle cell anemia and other conditions at an early stage. There’s also research indicating eye scans could help identify risk of Alzheimer's much earlier than ever. Dramatic growth in recent years of artificial intelligence (AI) diagnostic tools and analysis is helping drive this trend.

Join SKYGEN at Key 2026 Tradeshows & Conferences

The best connections happen in person – don’t you agree? In 2026, we’re continuing the conversation at top industry tradeshows and community events across the country. Whether you’re looking to collaborate, learn, or simply catch up, these events are a great opportunity to meet our specialty benefits experts face-to-face. Let’s connect and spark some new ideas.

What Everyone’s Reading: Insights Shaping the Future of Dental & Vision

One thing is clear: there’s a strong appetite for timely, front-line insight into how the dental and vision industries are evolving. The content drawing the most attention on our site focuses on addressing real-world challenges, exploring emerging technologies, and delivering data-backed insights—especially those highlighted through the SKYGEN Pulse research series. Below is a roundup of our most-read pieces, featuring ideas and perspectives that continue to resonate across the industry.

Learn how you can transform the delivery of health benefits with SKYGEN.