Today 86% of adults own a smartphone, so more and more transactions happen in the digital space. That’s why mobile apps are a smart investment for both commercial and Medicaid benefits administration providers to improve member engagement while containing costs.
Our mobile app was designed with members in mind. It features:
- Message center, for appointment reminders and post-visit surveys
- Interactive, map-based Find a Provider
- Detailed benefits summary and more
Tools for Members to Easily Manage Their Dental Benefits:
- Benefits information
- Electronic member ID card
- Tracking of annual claims and accumulated benefits
- Easy-to-understand language and an intuitive user interface
- Send push notifications directly to members’ mobile phone
- Member feedback tools regarding service experience and provider interaction
- Branded splash screen
- Offer custom surveys, messages and other content
- Can be downloaded from health plan’s Apple and Google app stores
Member Mobile Apps for Medicaid
A member mobile app creates an all-in-one solution helping MCOs differentiate themselves from competitors, demonstrate value to state clients, including good stewardship of Medicaid dollars, and manage the cost efficiency of their dental program. Perhaps most importantly, apps can improve member experiences by providing plan information, benefit eligibility, and member education materials all in one place.
Member Mobile Apps for Commercial Plans
A member mobile app can put members at the center of the healthcare experience through digital interactions that are fast, simple, and convenient. As healthcare consumers, members expect their dental benefits to be easily accessible, portable, and useful in helping them manage costs. A member mobile app creates an all-in-one solution to many of these challenges.