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Knowledge Center

Take advantage of SKYGEN’s executive expertise and vision for the business of healthcare in the digital age. Our videos, case studies, blog posts and other helpful materials will help you elevate your organization and capture market opportunity.

How Vision Claims Processing Works (and Why Intelligent Automation is Key)

Vision benefits are becoming increasingly important for health plans, employers, and members as demand for accessible, affordable eye care continues to grow. However, many organizations still rely on manual or fragmented systems to process vision insurance claims, creating operational inefficiencies, delays, and unnecessary administrative costs. Efficient vision claims processing is essential for maintaining strong provider relationships, improving the member experience, and ensuring accurate, timely reimbursement. As vision programs scale, the ability to process high claim volumes quickly and accurately becomes even more critical. That’s why intelligent automation is no longer optional: it’s foundational to modern vision benefits administration.

Dental Office Managers, This Month Is for You

Less busywork. Fewer headaches. More time for what matters. September is Office Management Appreciation Month (OMAM), a month dedicated to celebrating the dental office managers who somehow keep everything (and everyone) moving. You manage schedules. Support patients. Solve problems. Keep the team on track. Navigate payer requirements. Chase down information. And, on any given day, probably handle a dozen other things that weren't on your to-do list when you walked through the door.

From Ideas to Execution: Building the Future of Dental and Vision Benefits

SKYGEN’s Provider Data Management Solution, powered by the Dental Hub, revolutionizes the way healthcare payers manage provider data. It addresses the common challenges of data complexity, frequent updates, and system-wide inconsistencies by enabling providers to maintain their own information through a centralized, self-service platform.

Preventive Care: 3 Years of Pulse Report Insights, One Clear Opportunity for Payers

For the past three years, insights from the SKYGEN Pulse Reports have distilled a clear theme across the healthcare landscape: preventive dental and vision care is essential. Consumers appreciate its value, providers depend on it to drive better outcomes, and brokers champion it for their clients. Still, despite this widespread consensus, actual access and usage lag behind the ideal. For payers, this persistent gap isn't just a hurdle—it’s a powerful opportunity to step forward and make a difference.