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Driving Human-Centered Digital Innovation in the Dental Industry

With John Schaak and Marcel Tetzlaff | June 16, 2022 2pm EST | 1pm CST | 12pm MST | 11am PST

Despite the knowledge that digital innovation provides a plethora of benefits, many dental payers are still struggling to find the right ways to digitize.  According to Deloitte, 49% of healthcare payers said the lack of a clear vision has hindered their digital transformation strategy.

In this webinar John Schaak, SKYGEN’s Chief Innovation and Growth Officer and Marcel Tetzlaff, SKYGEN’s Vice President of Provider Experience and Benefits Management, will discuss ways dental payers can build and execute on a game changing digital strategy. 

They’ll discuss: 

  • Modern technology solutions that address member and provider concerns while driving down payer overhead
  • The role the member experience must play in your digital strategy; and
  • How the right digital solutions can dramatically improve provider relations and help you grow your networks


  • John Schaak
    John Schaak
    Chief Innovation and Growth Officer, SKYGEN

    John Schaak

    As Chief Innovation & Growth Officer, John Schaak is responsible for driving profitable growth through the acquisition of new customers and sales of new products and services. John leads company efforts to solve industry problems by identifying new opportunities and markets, as well as innovative new products and services. With his strong commitment to exemplary client service and collaborative approach to both internal and external relationships, John has a demonstrated ability to help players in the healthcare continuum grow their businesses while reducing costs, improving operations, and serving their members more effectively.

  • Marcel Tetzlaff
    Marcel Tetzlaff
    Vice President of Provider Experience and Benefits Management, SKYGEN

    Marcel Tetzlaff

    Marcel has over 24 years of leadership experience in the healthcare field, with expertise in managed care, health plans, and health systems. In his current role as Vice President, Provider Experience and Benefits Management at SKYGEN, Marcel is responsible for increasing overall electronic adoption and interactions among providers and payers that result in the best experience for all. He is also responsible for developing and executing Benefits Management strategies by using sophisticated big data analysis to ensure program stewardship through optimum provider performance, the best benefit plan design, and innovative reimbursement models. He continually drives enhancements by leveraging the organization’s technology, clinical, analytical, and administrative expertise. Marcel has a proven track record of optimizing provider networks, increasing access to care, and meeting quality measures. 

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Learn how you can transform the delivery of health benefits with SKYGEN.