Q: How does a TPA partnership with SKYGEN ease the transition from legacy systems to a full benefits administration platform?
Mike: The TPA-to-SaaS roadmap is a low-risk integration. Many times, even though systems are antiquated and inefficient, the risk of doing a full system replacement ends up being higher.
When we start the relationship as a TPA, we can take on functionality in small pieces and remediate much of the risk. And, we’re right there sharing our expertise with our clients. They have to make choices and say, “Well, in this line of business, should I do this or that?” We can help clients make the important decisions up front. We can tune the system to be as efficient as possible, then we can hand the client the keys, and they convert from TPA to SaaS.