Menomonee Falls, Wis., June 9, 2020 – SKYGEN, a leading healthcare software as a service provider, announces today a mobile application for dental insurers and Managed Care Organizations (MCOs). The app improves member experience in both commercial and Medicaid dental programs, as well as provides peace of mind for state Medicaid administrators who are seeing a steady increase in people moving to Medicaid due to the pandemic.
With recent economic changes due to COVID-19, more and more people are turning to Medicaid for health coverage. Transitioning to a new health plan can be confusing, but SKYGEN’s mobile app will help new Medicaid members better understand their benefits and stay more engaged in their oral healthcare with benefits information and oral health reminders.
The member mobile app by SKYGEN features easy to understand language and has an intuitive user interface. In addition, it is able to produce preventative care reminders and other notifications – without having to login to a separate website. Other tools that will be available in the app this year include:
- Benefits eligibility and coverage
- Authorization information and Explanation of Benefits
- Member ID cards that can be presented at a provider’s office at time of service
- Find a provider, via a mapping tool using a location or zip code
- Member feedback tools regarding service experience and provider interaction
- Login and benefit management for parents to care for their children
Over the years, healthcare has shown increasing use of digital tools for member engagement. In Medicaid dental, MCO's have a great opportunity to reach their beneficiaries via a mobile app, as 86% of the US population, including Medicaid beneficiaries, use an internet connected device to improve their health, as shown in a recent industry report.
SKYGEN President, Steve Berryman said, “By putting this app in members’ hands, we will enable better engagement and greater satisfaction with their dental benefits in both commercial and Medicaid markets. At the same time, we'll be able to provide peace of mind for state Medicaid administrators knowing that MCO's are giving their Medicaid population tools to drive better oral health.”
SKYGEN’s dental app will be launched in two Medicaid markets by a major national MCO this year, and will be launched in commercial markets as well.
SKYGEN is dedicated to transforming the delivery of health benefits through innovative, technology-enabled solutions that drive down the cost of care while promoting better outcomes for all Americans. By developing and employing world-class software solutions, the organization provides unprecedented levels of automation and cost savings, creating the most efficient health plans in the country. The SKYGEN client roster includes the nation’s largest healthcare insurers with clients operating in over 100 markets, serving 35 million member lives on its technology platform, and 10 million member lives through its outsourcing solutions. For more information, please visit www.skygenusa.com.
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